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Volunteer FAQ
Want to know more about becoming a Big Apple
Greeter volunteer? Here
are answers to many of the more Frequently Asked Questions. Please feel
free to call us at (212) 669-7583.
What
does a Greeter volunteer actually do?
Who
are the volunteers? How are they selected and trained?
Are
volunteers required to speak a foreign language?
I
am a New Yorker with a disability. Can I volunteer?
Who
are the travelers who use Big Apple Greeter's service?
How are Greeters
and visitors matched? How do they meet?
How
do visitors learn about Big Apple Greeter?
Who
administers the program? How is it funded?
What does a Greeter volunteer
actually do?
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Highlight the cultural and ethnic diversity of
New York by introducing
visitors to neighborhoods in all five boroughs that visitors might not
see on their own. Greeters show them the lesser known sights and
attractions, street fairs, flea markets, the little shops and
restaurants which give a neighborhood its color and flavor.
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Show visitors what life is really like in New
York by accompanying the
visitors through their own or other familiar neighborhoods. Visit
appointments last about 4 hours and are meant to be neighborhood
walking experiences.
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Orient visitors by answering questions,
introducing them to public
transportation, and helping them feel more comfortable, welcome, and
informed in the world's most exciting city.
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Who are the volunteers? How are
they selected and trained?
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The volunteers are a diverse corps of more
than 300 New Yorkers from
all walks of life representing many different neighborhoods in all five
boroughs. The volunteers are about 50% men – 50% women, and we estimate
that about 55% are working either full or part-time.
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Applicants are selected for their enthusiasm
and knowledge of New York
City, and whether they are a good match for our current needs in terms
of foreign languages and neighborhoods. Volunteers are chosen without
regard to race, color, creed, gender, age, sexual orientation, marital
status or disability.
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After completing a lengthy application,
selected individuals are
interviewed and attend a mandatory three (3) to four (4) hour
orientation session. Acceptance for becoming a Big Apple Greeter
volunteer is not automatic.
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Are volunteers required
to speak a foreign language?
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No, but as our visitors come from countries
all around the world, the
ability to speak a language in addition to English is highly desirable.
There are currently about 22 languages spoken among the volunteers, and
Big Apple Greeter is always interested in recruiting volunteers with
additional language skills. Knowledge of American Sign Language is a
definite plus.
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I am a New Yorker with a disability. Can I volunteer?
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Yes, volunteer opportunities are open to
everyone without regard to
race, color, creed, gender, age, sexual orientation, marital status or
disability.
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Choose the volunteer opportunity
that is right for you. As a Greeter, you would be sharing your love of
New York City with visitors who may or may not have a disability
themselves. As an office volunteer you would be helping Big Apple
Greeter fulfill its mission. The office at 1 Centre Street is ADA
compliant.
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Who are the travelers who use Big Apple Greeter's
service?
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Virtually any visitor who would like a
"friend" to help them get the most out of their stay in New York.
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Travelers with special interests, leisure
travelers, business travelers
and their families, travelers with disabilities, clients of
international organizations doing business in the city, families of
long-term health care patients, recently assigned diplomats, armed
forces personnel and their families, parents and students exploring
educational institutions, travelers with apprehensions about the big
city, the adventurous or curious, etc.
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Journalists writing about New York City.
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Any visitor who wants to discover something
"off the beaten path."
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How are Greeters and visitors
matched? How do they meet?
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Greeter and visitor are matched by
neighborhood requested, language
needs, and, when possible, interests. Greeters meet from one (1) to six
(6) people, all of the same party. Greeters are not “shared” among
unrelated parties.
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Big Apple Greeter confirms visitor requests in
advance, giving the
volunteer's name, arranging appropriate date/time and meeting location.
Greeters wearing a Greeter button meet visitors at a public location.
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How do visitors learn about Big Apple Greeter?
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Publicity is generated worldwide. Potential
visitors learn about Big
Apple Greeter through our website and through various print and
broadcast media, including newspapers, magazines, guide books,
television, radio, in-flight magazines, local information centers,
hotel magazines.
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Who administers the program? How is it funded?
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Launched in May 1992, Big Apple Greeter is an
independent
not-for-profit corporation governed by a volunteer Board of Directors.
The program has a paid staff of seven and about 30 office volunteers
who all work to help the agency meet its mission.
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Funding is generated through individual
donations; corporate and
foundation grants; in-kind contributions; and proceeds from special
fundraising events. Greeter services are free of charge to the visitor,
and there is a no-tipping policy.
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