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Alicia Pierro and Tom Lewis

Alicia Pierro (L), Executive Director, and Tom Lewis, Board Chair (R). Photo courtesy of Jerry Ruotolo for Big Apple Greeter.

Greetings!
You'll find a somewhat more somber tone in this edition of our newsletter than in past ones. The truth is, like many organizations, these are challenging times financially for Big Apple Greeter. While we remain confident that this wonderful and unique organization will be greeting visitors to the Big Apple for many years to come, we are in serious need of support to get past rather severe short-term financial difficulties.
 

As a result, this issue of the newsletter focuses on our efforts to do just that. A recap of the special steps we've taken to meet these challenging times head on is provided (see Update on the Save Big Apple Greeter Campaign). Another column gives interesting insight into some of the wonderful people who, day in and day out, give so generously of their time to keep Big Apple Greeter vibrant, in good times and in bad (see Unsung Heroes).

The crux of Big Apple Greeter's financial bind is that, while our $1.7 million annual budget is almost entirely funded through a combination of non-cash, in kind donations and hours donated by nearly 400 volunteers, we do require a relatively modest amount of cash each year for items such as insurance, technology support, routine office expenses, and salaries. In an economic slowdown as severe as the recent one, these dollars have been very hard to come by. And while Big Apple Greeter is perfectly accustomed to operating on a shoestring after nearly 20 years of frugal management, we've pretty much run out of operational expenses to trim.

 

We hope you will give thoughtful consideration to this issue of the newsletter. And more than that, we hope after reading it, you will be moved to consider what YOU might do to help us survive this rough patch. Many thanks, in advance, for whatever you can do.

 

Tom & Alicia



Big Apple Greeter
One Centre Street
New York, NY 10007
Office 212-669-2896
Fax 212-669-3685
TTY 212-669-8273
pr@bigapplegreeter.org

Website

www.bigapplegreeter.org

Founder
Lynn Brooks

Executive Director
Alicia Pierro

Director of Programs & Volunteers
Gail Morse

Director of Development
Elizabeth Holmes

Special Events Coordinator/Database Administrator
Alison Brooks

Office Manager and IT Administrator
Jennifer Smith

Editor
Lee Frankel

Technical Editor

Michaela Potter

Writers & Contributors
Lee Frankel
Jack Olive 

Photographers
Paul Margolis
Jerry Ruotolo
Don Juan Tenorio
 


BIG APPLE GREETER BOARD OF DIRECTORS

As of 5/20/2010
Chair* - Thomas G. Lewis, President, Gray Line New York Sightseeing

Vice Chair* - Louise Morman, Executive Coach, Management Consultant, Eldercare Advocate

Treasurer* - Kenneth Smith, CPA, Partner, Eisner LLP Accountants and Advisors

Founder* - Lynn Brooks, Big Apple Greeter

Executive Director* - Alicia Pierro, Big Apple Greeter

Barbara Bailey - Assistant Director of Communications, Workers of America Local 1180's Retiree Division (Retired)

Kamal Bhatia, CFA - Managing Director & Head of Asset Management Products, TIAA-CREFF Asset Management

Garrett R. Bowden - Principal, Affirmative Equities Realty L.P.

Christopher P. Boylan* - Deputy Executive Director, Metropolitan Transportation Authority (Chairman Emeritus)

Patty Clark - Sr. Advisor to the Aviation Director for External Affairs, The Port Authority of New York & New Jersey

Patrick W. Condren - President, Patcon Associates, Ltd.

Kelly Ann Curtin - Senior Vice President, Membership, NYC & Company

Matthew Daus* - Commissioner, NYC Civil Service Commission; Distinguised Lecturer, CUNY; Attorney at Law, Windels Marx Lane & Mittendorf, LLP

Merrie L. Davis - President  & Publisher, MVP|NY

Douglas Durst - President, The Durst Organization

Don Eugene* - Senior Officer, R.H. Macy & Co., Inc. (Retired); Callydus Group LLC

Jill Groce - General Manager, JCPenney Manhattan Mall

Peter Kohlmann - Founder, PeKo Creative

Jeffrey Lam - Managing Member, Lam Generation, LLC

Diane McNulty - Director of Community Affairs, The New York Times

Cristyne L. Nicholas* - CEO, Nicholas & Lence Communications, LLC

David Rothfeld, Esq.* - Partner, Kane Kessler, P.C.

John J. Ruzich, OBE* - President & CEO, The TIMM Group, LLC

Stephen Schnall* - Regional Sales Manager, Optaros

Joseph E. Spinnato - President, Hotel Association of New York City, Inc.

Steve Swenson - Vice President & General Manager of 1010 WINS and WCBSAM

Vincent J. Tabone - Attorney at Law, Law Office of Vincent J. Tabone

Barbara M. Tomanelli - Executive Assistant to Vice President, MetLife (Retired); Greeter Representative

Markly Wilson - Director, International Marketing, New York State Division of Tourism

James H. Yates - Sr. Vice President, Marketing and Economic Development, New York Power Authority (retired)

Chairman Emeritus - Joel L. Epstein, Chairman & CEO, AIG Consumer Finance (Retired)

Honorary Lifetime Member - Elizabeth A. Baltz, Global Business Development & Management

Honorary Lifetime Member - Horace Webb, Senior Vice President Public Affairs, Con Edison (Retired)

Honorary Lifetime Member - Paul Insalaco* - President, BF9 Media (Immediate Past Chair)

Ex-Officio Members
Hon. Michael R. Bloomberg, Mayor of the City of New York

Hon. Ruben Diaz Jr., Bronx Borough President

Hon. Marty Markowitz, Brooklyn Borough President

Hon. Helen M. Marshall, Queens Borough President

Hon. James P. Molinaro, Staten Island Borough President 

Hon. Scott Stringer, Manhattan Borough President               


Executive Committee*



Summer Update



Save Big Apple Greeter Update
Immediately following our annual spring benefit in May, it was apparent that special measures were going to be necessary to assure the continued operation of Big Apple Greeter through the summer. [Read more]




18th Annual Recognition Breakfast
More than 130 guests gathered at the New York Marriott Marquis on May 18, to join Big Apple Greeter in honoring community and volunteer leaders whose public service has benefited the city, its communities and its citizens. [Read more]




Unsung Heroes
It has often been observed that challenging times bring out the best in people, particularly in New York City where periodic crises seem to be part of the normal rhythm of life. [Read more]






Scrumptious Nibbles

The city is abuzz with events and experiences in the summer and early fall. Each borough offers activities unique to its history and community. [Read More]



"Fan" Mail
We receive many wonderful comments from visitors on their Big Apple Greeter experiences. Here are just a few! [Read more]


New on the Web
Check out our latest Greeter for the Day, Greeter Outings, and updated Neighborhood Profiles.  [Read more]



Save Big Apple Greeter

Update on Save Big Apple Greeter Campaign

Immediately following our annual spring benefit in May, it was apparent that special measures were going to be necessary to assure the continued operation of Big Apple Greeter through the summer. The Board and staff promptly put together an action plan including six key components:


1. The few remaining reductions in our operational budget that were possible, including additional salary reductions for staff members, were made, effective immediately;


2 . A public relations effort was launched to help raise awareness of the serious situation we face, resulting in several excellent newspaper, radio and television stories:

  • A segment on Big Apple Greeter ran on nationally CNN's Your $$$$ on July 24
  • A news story on actor and Big Apple Greeter friend Dominic Chianese appeared on New York City's Fox5 television on June 13
  • An interview with Founder Lynn Brooks aired on New York City's Fox5 Good Day New York on June 15 along with a follow up piece posted on myfoxny.com
  • An article was posted by Lisa Fickensher on CrainsNewYorkBusiness.com and appeared in print on June 20
  • An article was posted by Katie Nelsen on NYDailyNews.com on June 20
  • An article by Jeremy Olshan appeared in print in the New York Post and was posted on NYPost.com on June 21
  • An article was posted by Kristin Hetland on 1010wins.com, on Friday, June 25

3. Visitors, volunteers, friends and donors - past and present - were approached for a special gift to help us through this tough period;

4. Generous past corporate sponsors, grant organizations and city officials were approached once again to assure them that we were doing all that could be done despite the current financial constraints on us;

5. While it was agreed that the Greeter program should remain free to visitors as it has been since inception, a new museum style suggested donation of $20.00 was instituted, effective immediately;

6. A special Web site, Save Big Apple Greeter (savebigapplegreeter.org), was set up so campaign contributions could be made conveniently and the progress of the campaign tracked from day to day.

To date approximately $94,000 has been raised. With a goal of $300,000 by September 30th, this leaves us with a challenging couple of months ahead, but with this program in place we remain hopeful that our goal can be reached.



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Greeter Brad Smith with visitors in Brooklyn.
Joseph Briller, The Hon. John C. Liu, Paul P. Mak (photo credit: Jerry Ruotolo)

18th Annual Recognition Breakfast Honors Those Who Serve NYC

More than 130 guests gathered at the New York Marriott Marquis on May 18, to join Big Apple Greeter in honoring community and volunteer leaders whose public service has benefited the city, its communities and its citizens. Guests enjoyed their breakfasts as they were warmly welcomed by Thomas G. Lewis, Big Apple Greeter's board chair, and Executive Director Alicia Pierro.

Alicia Pierro performed the happy task of presenting the Greeter of the Year Award to Joseph Briller. A greeter since 1993, Mr. Briller routinely draws extraordinary praise from the visitors who enjoy his company, and his love and knowledge of the city.

Paul P. Mak, President and CEO, Brooklyn Chinese-American Association, was presented with the Community Service Award for his exceptional leadership. Mr. Mak has been pivotal in raising Brooklyn's Sunset Park area from its status as a struggling immigrant neighborhood to its present position as "Brooklyn's Chinatown," a dynamic, diverse and commercially thriving community. Mr. Mak received the award from board member Patrick Condren, President, Patcon Associates, Ltd.

This year's Public Service Award honored John C. Liu, recently elected Comptroller of The City of New York, and former New York City Council Member representing District 20 in Queens. Mr. Liu is the first Asian-American elected to public office in New York City. Presenting the award was board member Vince Tabone, Esq., Director of Government Relations, Red Apple Group, Inc.

No Big Apple Greeter gathering can be called complete without a few words from founder Lynn Brooks, whose presence continues to inspire. Lynn thanked the audience and expressed her gratitude to the morning's honorees, the board, and the many volunteers who have enabled our many years of service to the city.

Following closing remarks by Alicia Pierro, guests lingered and then went their separate ways, appetites satisfied. What better way to begin a workday than energized by a concentrated helping of the "buzz" unique to a gathering of committed New Yorkers?

Big Apple Greeter thanks the following organizations and individuals who supported the 18th Annual Recognition Breakfast with their generous donations:

Karen Bell

Con Edison

Davler Media

Gray Line New York Sightseeing

JCPenney

Metropolitan Transportation Authority

MVP|NY

The New York Times

NYC & Company

On Location Tours

Rolling Press Printers

Jerry Ruotolo

Tiffany & Co.

type-a-licious

Village Alliance BID

Wildlife Conservation Society/Bronx Zoo

Zagat Survey


-- written by Lee Frankel
 

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Our Unsung Heroes (Photo credit: Paul Margolis for Big Apple Greeter)

Unsung Heroes

It has often been observed that challenging times bring out the best in people, particularly in New York City where periodic crises seem to be part of the normal rhythm of life. That has certainly been our experience at Big Apple Greeter.

Everyone knows about our wonderful Greeter volunteers, those 300-plus individuals who are the face of the organization for the visitors who find us every day. These individuals are the best, and continue to carry out their responsibilities undistracted by the financial difficulties we are currently encountering.

Less well known are other groups of volunteers who deserve special recognition during this challenging time: our board members, office volunteers and off-site volunteers. Like everyone at Big Apple Greeter (except a tiny handful of permanent staff) our board members are volunteers. For years they have selflessly given of their valuable time and treasure -- not to mention leveraging their personal capital and business prestige in New York City to establish and expand our program. As you might imagine, during the past few months they have been asked to respond to our challenge by redoubling their efforts. We are deeply grateful for their unstinting loyalty, their sound professional advice, their strategic insight and their old fashioned wisdom.

Another group deserving special recognition is our office volunteer pool. These individuals number 35 at any given time and seem to have an unerring instinct for bridging the inevitable gaps that occur in the leanly staffed Big Apple Greeter operation, assuring that we continue to run smoothly. Some have been with us for years and have helped build and refine our day-to-day procedures; some find us for a short time during a hiatus from working; some generously lend a specialized technical skill or talent allowing us to save money on costly business services. Whatever the case, we'd be lost without them.

The off-site volunteers include the photographers and graphic artists who work on the Neighborhood Information Profiles you can find on our website, our webmaster and other special project volunteers who work remotely from the office. They lead busy lives, but are on-call when we need help. We can say again, we would be lost without them.

We hope that the tens of thousands of visitors Big Apple Greeter has served and the many others who simply admire the work we do will take just a moment to appreciate these individuals who provide such invaluable service behind the scenes.

-- written by Jack Olive


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Photo by Flicker user Don Juan Tenorio

Scrumptious Nibbles - The Great Outdoors in NYC

The city is abuzz with events and experiences in the summer and early fall. Each borough offers activities unique to its history and community. Here are 10 tempting outdoor day trips, reachable by public transit, which take advantage of the long days and warm weather.

THE BRONX

Wave Hill Public Garden and Cultural Center: Wave Hill is a 28-acre public garden in the Bronx overlooking the Hudson River and Palisades. The artistry of its gardens and landscapes and its magnificent views provide a gateway into a separate world of peace and beauty. For a preview of what you'll see, and to learn how to get there, visit Wave Hill Garden.

Lying close by Wave Hill is the historic north-Manhattan Inwood neighborhood. To see its attractions, visit the Inwood Neighborhood Profile.

Bronx Culture Trolley: Climb aboard a replica of an early 20th-century trolley car for a ride along the cultural loop of the Bronx's lower Grand Concourse and nearby areas. The trolley makes stops to visit the area s attractions: art exhibits, poetry readings, films, theatrical performances and restaurants. The service is usually available on the first Wednesday evening of the month, and the remaining summer date is August 4th. After that, the next scheduled run will be October 6th. For more information about the trolley and for directions, visit Bronx Culture Trolley. For more on the area, visit the Concourse Village Neighborhood Profile.

BROOKLYN

Prospect Park: In addition to its beauty and variety as an urban oasis, the park is a busy hub of activity, offering free concerts, picnic and barbecue sites, and nature-related interests. To learn about them, and for travel directions, visit Prospect Park.

A dynamic neighborhood bordering the park also offers rich experiences for the visitor. Visit the Park Slope Neighborhood Profile for more information.

The New York Aquarium: Occupying 14 acres on Coney Island next to the beach and the Atlantic Ocean, the New York Aquarium boasts over 350 species of aquatic wildlife. You can enjoy up-close observations of sea lions, penguins, octopuses, sea otters, walruses and sharks as well as jelly fish, sea stars and horseshoe crabs. The sea lions perform a water ballet, and animal feedings are fun to watch. Find directions and details at New York Aquarium.

While you're in historic Coney Island, you can also enjoy the seaside along the boardwalk, the amusement park rides, fireworks, and a variety of food. Learn more at Coney Island Neighborhood Profile.

QUEENS

Jamaica Bay Wildlife Refuge: One of the largest bird sanctuaries in the northeastern U.S is the Jamaica Bay Wildlife. Its diverse habitats include salt marsh, upland fields and woods, fresh and brackish water ponds, and host an array of native reptiles, amphibians, small mammals, over 60 species of butterflies, and many native plants and wildflowers.

Take a nature-study tour with a National Park Services Ranger, or a self-guided walk along the easy trail. For directions and information, visit Jamaica Bay Wildlife Refuge. The refuge is the best place in the city to see migrating birds between late July and late August. For more specific information about birdwatching, visit Birdwatching at Jamaica Bay.

Forest Park: If you enjoy nature, sports or both, you'll find enjoyment at Forest Park. Its 165-acre area is the home of the largest uninterrupted oak forest in Queens and of hickory, pine and dogwood trees. You can take a leisurely walk in the woods, and there are nature, running, biking and horseback riding trails.

The park also has facilities for running, handball and baseball, and an 8-hole golf course. Events include "Dancing Under the Stars", concerts at the bandshell, and performances of Shakespeare. For details visit Forest Park Visitors Guide.

STATEN ISLAND

Great Kills Park: This park features an inlet harbor and barrier ocean beach where visitors can enjoy sunning, swimming, fishing, boating, bird-watching, biking, jogging, rollerblading and model airplane flying. National Park Service Rangers lead nature walks and hikes; the most popular walk follows the Blue Dot Trail, a one-and-a-half-mile path offering great views of diverse wildlife and natural habitats. Directions and more information are available at Great Kills.

Miller Field: A former Army Air Corps base, today Miller Field serves as the site of many sports and recreation facilities as well as offering an escape to nature for many New Yorkers. Its Swamp White Oak Forest is a secluded spot where 300 species of birds make their homes. Go jogging or hiking, wade in the surf, or take a break and stroll along the shore of the lower harbor. You can also pack a picnic or enjoy the cricket, soccer, baseball and softball fields at World War Veterans Park. The field is part of Gateway National Recreation Area. Directions and details about all the park's offerings are available at Miller Field.

MANHATTAN

The High Line: One of New York City's newest parks, the High Line was created from an abandoned section of an elevated freight railroad. Today, it is a visitors' delight, offering a unique city experience. The park's plantings reflect the "wild" landscape that grew naturally on the old tracks, including 210 species of meadow plants, grasses, and wildflowers. A walk along this "greenway" presents unusual views of the Hudson River and the city. The High Line is as lovely at night as during the day. For more, visit The High Line.

Boating in Central Park: Among the many activities available in Central Park, boating on the lake in the summer is one of the most enjoyable. Located centrally, the lake is 22-acres wide and a great place to relax and float along. One hundred row boats as well as kayaks are for rent between the hours of 10 a.m. and dusk. For information on location and costs, and to learn about the many events, activities and places to see in the park, visit Central Park.

-- written by Lee Frankel


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Photo by Big Apple Greeter

"Fan" Mail

We receive many wonderful comments from visitors on their Big Apple Greeter experiences. Here are just a few!

We were thrilled to recognize the courthouse [at 60 Centre Street in Foley Square], from Law and Order and the movie, Wall Street. We took pictures at the top of the courthouse steps.

Visitors from Australia and the UK

I love New York City. This is where I want to live when I finish school.

20-year-old from Arizona 

I haven't seen any supermarkets in Manhattan. Do New Yorkers always eat out?

Visitors from The Netherlands

New York City is more beautiful than Paris.

Visitors from Argentina

I learned a lot more about New York than a guidebook could give.

Visitor from the UK

We discovered eateries which we never have found on our own. I also now understand tipping.

Visitor from the UK

I felt so comfortable, as if I had become a New York citizen.

Visitor from Italy

We could not believe that five people could eat for $20 in Chinatown.

Visitor from Ohio

I saw places I've never heard of, as well as the stoop from Sex and the City.

Visitor from Australia

With our greeter, I never felt like I was a tourist. I was treated more like a friend.

Visitor from Germany

We discovered another New York, different from the one we see in films and on TV.

Visitor from France


We would love to hear what you have to say about your experience, so please send us your story!

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American Ballet Photo: Paul Margolis for Big Apple Greeter

New on the Website


American Ballet Theatre Soloist Is Greeter for a Day
Recently, two Dutch visitors to New York enjoyed an unexpected visit behind the scenes at American Ballet Theatre.
Click here to read more.

Volunteer Greeters Pioneer New Neighborhoods
Even native New Yorkers find places in the city they've never been to before. That's why our Volunteer Greeters often set out on adventures to explore the "nooks and crannies" of the five boroughs. Recently, groups embarked on three trips: to Fort Greene in northwest Brooklyn whose history began in the American revolution; to the Greater Astoria Historical Society and its 3600 views of the metropolitan area; and to that venerable home of the great American hot dog, Coney Island.
Click here to read more.

Learn the Latest from Our Neighborhood Profiles
No matter how well you know the city, there's always something new a place you've never seen, a neighborhood that's changed, a new activity. To keep up with our ever-changing city, you'll find two new Neighborhood Information Profiles and two updated ones on our website that might whet your appetite for new adventures in New York.


Concourse Village in the Bronx is the historic home of the New York Yankees and Yankee Stadium, close by some very modern art, theatrical, dance and musical venues, parks, and restaurants that reflect the vibrant ethnic mix of the neighborhood. Click
Bronx Culture Trolley for the trolley's scheduled runs, which include stops so visitors can alight and take time for the many available offerings.


Brooklyn has seen some major neighborhood changes, among them in Williamsburg, where the avant-garde has arrived with modern art galleries, a lively nightlife that draws a hip, young crowd as well as a wide range of restaurants, shopping and waterside parks with Manhattan views.


A look at the updated profile for Arthur Avenue & Belmont will leave you hungry for the wonderful restaurant-eating, fresh food markets and gourmet shopping located there.


The newest profile for DUMBO reflects its continued development as a hub for artists, families, art galleries, and good food.


Click here to view all of Big Apple Greeter's Neighborhood Information Profiles.

-- written by Lee Frankel

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About Big Apple Greeter:

Founded in 1992, Big Apple Greeter's mission is to enhance New York City's worldwide image while enriching the City experience for its visitors. Connecting with business and leisure visitors from all over the US and the world, Greeters take visitors on informal, unscripted walks through one or more neighborhoods in any of the five boroughs, promote tourism throughout the City, and help visitors discover the ease of using public transportation. Over 300 volunteer Greeters collectively speak almost 25 languages and enjoy giving their time and energy back to their hometown. Since its founding, Big Apple Greeter - a free public service- has welcomed over 90,000 visitors and been featured in thousand of newspapers, magazines, and television and radio programs all over the world, reaching an audience of over two billion potential visitors to New York City. Big Apple Greeter is proud to partner with NYC & Company, the Metropolitan Transportation Authority and the Make-A-Wish Foundation(R) of Metro New York.

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